The current state of digital reference: validation of a general digital reference model through a survey of digital reference services
نویسندگان
چکیده
منابع مشابه
The current state of digital reference: validation of a general digital reference model through a survey of digital reference services
This paper describes a study conducted to determine the paths digital reference services take through a general process model of asynchronous digital reference. A survey based on the general process model was conducted; each decision point in this model provided the basis for at least one question. Common, uncommon, and wished-for practices are identified, as well as correlations between charac...
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This paper examines the domain of digital reference services for and by the primary and secondary education community. Data is provided to demonstrate the current understanding of education question types and education users in digital reference. It is believed this data will be of wide utility for digital library builders geared toward primary and secondary users (K-12) such as the Internation...
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ژورنال
عنوان ژورنال: Information Processing & Management
سال: 2004
ISSN: 0306-4573
DOI: 10.1016/s0306-4573(02)00085-7